Frequently Asked Questions

What age group to do you cater for?

We cater to ages 6 weeks to 5 years of age.

 

What hours do you operate?

We open at 7:30am and close at 5:30pm.

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What are your fees?

Our fees are currently $152 per day for a full day and $76 per day for a half day (see below for more details) as of May 2026.

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What is included in the fees?

Meals, nappies, wipes and sunscreen are all inclusive of the fees.

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Do you offer occasional care?

Unfortunately, we are not licensed to offer occasional care.

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Do you offer half-day session?

Yes, we do. Morning session is 7:30am - 12:30pm; Afternoon session is 12:30pm - 5:30pm. 
 

Do you offer casual sessions?

We do offer casual sessions where vacancies permit.

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How many rooms do you have?​

​We have two rooms, our Kookaburras aged 0 - 3 years and Wombats aged 3 - 5 years of age.

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Can I book in a tour?

You sure can! Submit your enquiry on our Enrolment Enquiries page, and our friendly team will be in touch.

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Do I still need to pay for a session if my child is sick?

Families are still charged for sick days. Families can get CCS when their child is absent from a session of care they would normally attend for up to 42 days per child, per financial year. Additional absent days can be obtained if certain criteria are met.

Families can use their absence days for any reason. They don't need to provide medical evidence.

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Do you have a family handbook?
Yes, we do, you can contact the office for a copy. We are currently in the process of updating our family handbook.

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Do I still need to pay for a session if my child is on holiday?

Families are still charged for any holidays they choose to take but these are included in your allowable absences with Centrelink. We do not offer a holiday discount rate.

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What is Child Care Subsidy?
Child Care Subsidy is financial assistance to help get the cost of child care.
To get Child Care Subsidy (CCS) you must:

• care for a child 13 or younger who’s not attending secondary school, unless an exemption applies

• use an approved childcare service

• be responsible for paying the childcare fees

• meet residence and immunisation requirements.

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It is recommended that families apply for the Child Care Subsidy with Centrelink at least 12 weeks prior to starting care. Usually, it takes up to 6 weeks for Centrelink to approve CCS applications without any delays.

 

Centrelink can delay approval if families have:

• Outstanding tax returns from either parent

• Not kept the child's immunisations up to date

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When does the Centre close?

We are closed all public holidays.

We are also closed on extreme and catastrophic fire danger days, in line with our service approval.

 

The Centre closes over the Christmas break to ensure an adequate rest period for children, families and our educators. For the 2026 year, our last day of operation will be Wednesday 23rd December, and we will reopen on Monday 11th January 2027.
 

Please note, families are charged for any involuntary closure days e.g. Public Holidays.

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Do you have a funded Kinder program?

​We do not currently have a funded kinder program.​
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What food is served to the children?
Our Centre promotes healthy eating habits and provides delicious and nutritious food for your child each day. We provide a nutritionally balanced breakfast, morning tea, lunch, afternoon tea and late snack.

 

We follow the Australian Dietary Guidelines to ensure our meals are prepared to meet the dietary requirements for all children. Our menu is carefully planned and prepared by our wonderful cook Jacqui.

 

Our menu is on a 4 week rotation, and changes seasonally. We cater to all dietary requirements of all children enrolled at our service. ​​